Popular BAB II TINJAUAN PUSTAKA A Pengertian Total Quality Buku Total Quality Management Pdf

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Popular BAB II TINJAUAN PUSTAKA A Pengertian Total Quality Buku Total Quality Management Pdf buku total quality management pdf 1 BAB II TINJAUAN PUSTAKA A Pengertian Total Quality Management TQM Total Quality Management TQM merupakan suatu pendekatan yang berorientasi pada pelanggan dengan memperkenalkan perubahan manajemen secara sistematik dan perbaikan terus menerus terhadap proses produk dan buku total quality management pdf BAB II TINJAUAN PUSTAKA A Pengertian Total Quality 1 BAB II TINJAUAN PUSTAKA A Pengertian Total Quality Management TQM Total Quality Management TQM merupakan suatu pendekatan yang berorientasi pada pelanggan dengan memperkenalkan perubahan manajemen secara sistematik dan perbaikan terus menerus terhadap proses produk dan Principles and Tools of Total Quality Management Total Quality Management Melsa J L Encyclopedia of Life Support Systems EOLSS Product quality is an important determinant of business profitability High quality producers can usually charge premium prices for their products As we will see later by using the right processes quality products can in fact be made at a lower cost Total Quality Management TQM Businessballs This core must be surrounded by commitment to quality communication of the quality message and recognition of the need to change the culture of the organisation to create total quality These are the foundations of TQM and they are supported by the key management functions of people processes and systems in the organisation BAB II LANDASAN TEORI 2 1 Total Quality Management TQM Total Quality Management menurut teori teori di atas dalam penelitian ini diukur dengan menggunakan 4 empat indikator yang dikembangkan oleh Banker 1993 yaitu 1 Reward karyawan untuk peningkatan kualitas 2 Pemberian reward dari manajemen untuk karyawan 3 Pemberhentian produksi kualitas

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